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The Art of Healthcare

Exploring the human side of healthcare. Practical conversations with experts to help us connect better, show up better, and understand ourselves and our patients better.

Latest Episodes

Improving your communication with journalist turned physical therapist Jasmine Marcus

Episode 12

October 10, 2021

Improving your communication with journalist turned physical therapist Jasmine Marcus

Most of us been thinking and communicating health information for our entire adult lives. Some of us (including me) since before our brain was fully developed.   We'd like to think that we're doing a good job of conveying information to everyone else who hasn't had the depth of learning we have. I'm sure a lot of the time we do a really good job, BUT can we actually be sure?   Jasmine Marcus is a journalist turned physical therapist who still remembers living life as an adult without knowing this stuff. She couples this with her communication expertise as a journalist and joins me on the podcast this week.   We talk through Understanding what it's like to be an adult not working in the health industry The challenges of not having something tangible to show for your work The value of recording and acknowledging your wins That it's normal to question our abilities Glorifying our ego by oversharing what we notice is "abnormal" Why we should normalize "abnormal" findings How to shift the direction of dominant narratives Why you should question what you take for granted Trying to make yourself more skeptical How to challenge nocebo effects The power of celery water Why you should consume professional education on social media ...

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00:40:28

The importance of creativity and preparation

Episode 11

October 03, 2021

The importance of creativity and preparation

Creativity and preparation may seem to be strange bedfellows. After all one seems fluid while the other is rigid.   Tyson Franklin joins me to discuss why we need both (and how they can fit together) in order to be practicing at the top of our game.   Today we talk through How everyone has a creative streak How to cultivate your creativity  The role creativity plays in communication  Why you should seek out new experiences outside your profession  Brain books Creating a disaster folder Bringing a buffer zone into your day Using the concept your future self effectively  Preparing to be your best, in the worst situation The real reason Tyson has that ear ring  Bobcats fighting rattlesnakes  Everyone has a favourite super hero ...

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00:43:12

Why you fail your patient if you only think of them as their health problem

Episode 10

September 22, 2021

Why you fail your patient if you only think of them as their health problem

One reason for so many of our Healthcare advancements is our reductionist thinking about health. Tackling one small aspect at a time and solving it. It’s why we’ve got better at keeping people alive.   One reason that healthcare doesn't adequately address many of the health challenges facing our societies at the moment is reductionist thinking (to not be reductionist here, there are also a lot of others).   Human beings are complex systems, living within complex systems and environments. Our symptoms are (sometimes) caused by a biological response, but the drivers for that biological response are often complex and varied. Reductionist thinking hits the biological response (which is helpful) but not the drivers of the response (which is not).   Alex Murray joins me for a conversation on Complex systems theory, non specific effects, practical stuff we can do with our patients in the face of these, and the bastardisation of the concept of the Art of Healthcare. ...

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00:54:51

Empowering patient partnerships

Episode 9

September 19, 2021

Empowering patient partnerships

The paradigm of (most) Healthcare professionals as the "fixer" is outdated. (Don't get me wrong I very much appreciate the surgeons who have put me back together when I've busted myself).     If we want to support healthier communities, then us as the health professional need to empower our patients to take control of their health, make the healthy choices, and live their healthy lives.     Jennifer George joins me to talk about how we can do that by entering into empowering patient partnerships.     We talk through;   Therapeutic relationships   How to create partnership   Engaging patients that are seeking for us to "fix" them   What happens when patients aren't empowered    Flexing our empathy muscles   Why compassion, empathy, and communication are harder than a clinical skill, plus what to do about it   Why we need to believe in our patients     ...

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00:40:14

Personalising healthcare

Episode 8

September 12, 2021

Personalising healthcare

Personalizing Healthcare to every patient is hard work right?   Yeah it is   AND   It's only harder in when you get started, once you get used to it, it's no harder than not personalizing the care you give. Plus you get better outcomes for your patients, and enjoy yourself more.    Dr Nick Kimber joins me for a conversation about personalizing Healthcare. For our patients and clients.   We talk; Barriers to progress when care is not personalized Benefits of a personalized approach Some tips to begin to personalize your approach Becoming a key person in someone's life Why science is never 100% conclusive The problem with scientific theory when we don't extrapolate it out into practice ...

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00:42:01

Delivering Authentic Healthcare

Episode 7

September 05, 2021

Delivering Authentic Healthcare

I'd imagine most healthcare professionals view themselves as a giving person. After all, we're looking after patients day in day out. Most of us didn't get into it for the cash - although some may have.   We can just keep giving. Giving to our patients, giving to our colleagues, giving to systems that haven't been fully set up to support us. Giving can feel good, we feel like we're doing something worthwhile.   BUT if we just keep giving without question where does that lead us? We follow a career progression not of our own choosing. We give to a system that isn't designed to value us. When one patient goes another comes in to take their place and we start over. We stop giving to ourselves.   Nurse Jacqui O'Connor joins me on the podcast to talk about how we can do healthcare more authentically. We talk through - Burnout - Setting our values - Learning the tools of boundaries  - Rubbing off on others - Moral injury in  healthcare - Enabling the system not to change - Shame and guilt in healthcare - Shaping a career path that aligns with who you are ...

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00:28:50